T-Mobile, Meet Your Next UX/UI Copywriter.

I’d be delighted to return to T-Mobile to create clear, effective UX and UI copy for the Mint brand.

  • Recently completed an eight-month contract for the Metro Prepaid Web team.

  • Created hundreds of marketing and UX assets as my agency’s lead T-Mobile copywriter over six years.

  • Regularly translated complex topics into easy-to-follow explanatory and instructional videos utilizing explanatory science best practices.

See more T-Mobile work

Select UX and Instructional Content

  • The DIGITS from T-Mobile landing page

    DIGITS App

    T-Mobile

    • T-Mobile DIGITS lets customers use one phone number across multiple devices—or multiple phone numbers on one device.

    • UX and copywriting tasks included onboarding screens, account creation, notification messaging, and help content.

    See the DIGITS work
  • A service station called LLS co-pay application station

    Co-Pay Assistance Program Explanation Video Series

    The Leukemia & Lymphoma Society

    • The popular Co-Pay Assistance Program had a high incidence of errors on application forms.

    • We broke down every use case into a clear step-by-step story.

    • Insight: 50% of Americans do not understand their insurance documents.

    Watch the LLS series
  • A T and T Business, A T and T MEC service manager

    SaaS Dashboard Videos

    AT&T

    • Multi-Access Edge Computing (or MEC) helps businesses manage their cellular data.

    • Four overview videos simplified high-level MEC concepts.

    • Six tutorial videos led IT professionals through the most common MEC scenarios step by step.

    Visit the agency project page
  • Calibrate

    Telehealth Weight Loss Program: Drip Emails

    Calibrate

    • Medical weight-loss providers needed help convincing HR professionals to overcome their aversion to adding GLP-1 coverage to their benefits programs.

    • In these drip emails, I designed the basic layout to focus on the immediate pain points: ROI, long-term effects, health ripple effects, and medical proof.

    Download the PDF
  • Akathisia RAMPt

    Akathisia RAMPt Testing Video

    ERS

    • The movement disorder akathisia can be diagnosed by administering the Rapid Alternating Movement Palm Test (or RAMPt).

    • The video provides a step-by-step visual and auditory guide to administering the test.

    Watch the RAMPt video
  • A man holds a sign that reads, Welcome to Splunk

    Careers Site Rebrand

    Splunk

    • Rebuilt and rebranded the company’s employer marketing communications.

    • Provided preliminary wireframe direction for all careers site pages.

    See the Splunk work